59jili Privacy Policy — Your Data, Handled with Care

When you register and use the 59jili platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. When you browse or play on our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall gaming experience for Filipino players. We do not collect any personal information from users who are simply browsing publicly accessible pages without registering. All data collection is conducted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of the Philippines.

The personal information we collect is used primarily to create and manage your 59jili account, verify your identity, and process your gaming transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited marketing messages without your consent. Your transaction history and gameplay data help us personalise your experience, including tailoring VIP programme rewards and identifying games that match your preferences. We may use aggregated, anonymised data for internal analytics to understand how Filipino players interact with the platform and to improve our services over time. Your information is also used to comply with our legal obligations under Philippine law, including anti-money laundering (AML) requirements and responsible gaming regulations. We will never use your personal data to make automated decisions that significantly affect you without providing a means for human review. If you have questions about how your data is being used, you may reach us at [email protected].

59jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary to perform those services. All third-party partners we work with are contractually required to handle your data securely and in compliance with applicable Philippine data protection laws. In certain circumstances, we may be required to disclose your information to government authorities or regulatory bodies in the Philippines if compelled by law, court order, or to prevent fraud and criminal activity. If 59jili undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where legally required. We do not share your personal data with other players or make any player's account details publicly visible on the platform. Any third party receiving your data is bound by strict confidentiality obligations consistent with our own privacy standards.

We use cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your sessions. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use the site. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur — this data is always anonymised before analysis. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with Philippine data privacy standards. If you continue to use the 59jili platform after being informed of our cookie use, we take this as your acceptance of essential cookies.

As a registered player and data subject under Philippine law, you have the right to access the personal information we hold about you at any time by submitting a request to [email protected]. You also have the right to request correction of any inaccurate or outdated information in your account, and we will process such requests promptly. If you believe your data is being processed unlawfully or beyond what is necessary, you have the right to object to that processing and request that we restrict or delete your data where legally permissible. You may withdraw your consent to non-essential data processing at any time without affecting the lawfulness of processing that occurred before your withdrawal. If you wish to close your account and request deletion of your personal data, we will honour that request subject to any legal retention obligations — for example, transaction records may need to be retained for a minimum period under Philippine financial regulations. You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. We are committed to responding to all data subject requests within a reasonable timeframe and in accordance with applicable law.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and business obligations in the Philippines. Financial transaction records are kept for a minimum period as required by Philippine anti-money laundering laws, even after account closure. We implement industry-standard security measures to protect your data, including SSL/TLS encryption for all data transmitted between your device and our servers, secure access controls, and regular security audits. Our internal teams are trained on data handling best practices, and access to personal data is restricted to authorised personnel only on a need-to-know basis. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the National Privacy Commission of the Philippines within the timeframes required by law. We continuously review and update our security practices to address emerging threats and maintain the integrity of your personal information. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 59jili account.

We may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine laws, or industry best practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform or via email. Your continued use of the 59jili platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting our support team. We encourage you to review this page periodically so you are always informed about how we protect your personal information. For any privacy-related questions or concerns, please contact us at [email protected]. You may also visit our FAQ page for quick answers to common questions about your account and data.